We strive to create sustainable value for all our stakeholders. And we understand that our duties as an Intellectual Property and Innovation solutions provider come with vast responsibilities: Toward the economy and society, as an employer, and for our environment.
Questel CSR 5-year plan : our main Group’s objectives to reach before 2025
50% of managers are women

100% of our employees are trained and involved in our CSR strategy

50% of our suppliers are compliant and join our CSR policies

10 partnerships with major universities around the world

50% of offices and servers run on green energy

-50% of internal travel CO2 emission per employee

20% of new electronics are reconditioned

100% of our offices found hardware sustainable waste solutions

25% of our purchases are from local suppliers


Questel CSR Impact Report
Discover in this document :
- our CSR strategy
- our achievements
- our commitments in the main 4 UN Global Compact issue areas

Corporate Social
Responsibility
To meet the environmental, societal and ethical challenges, we are committed to a Corporate Social Responsibility approach.

Anti-Corruption
Guidelines
Our anti-corruption policy aim to assist staff understand and apply our anti-corruption policy and integrity guidelines.

Sustainable Purchasing
Charter
Our 3 pillars: leverage innovation partnerships with suppliers, increase competitiveness and contribute to local development.

Ethical Marketing
Charter
Our principles: We have chosen to operate with honesty, responsibility, fairness, respect, transparency and, citizenship.

Supplier Diversity
Policy
Questel Translations (MultiLing) works with more than 1,300 translators around the world and applies ethical, diversity and non-discrimination standards.
2021 CSR in progress
We define quantified targets and we are in a continual improvement process.
2020 CSR Key Trait
We have implemented a dedicated team, tools and processes.

ESG reporting
… is been set up for the whole Questel Group

Carbon footprint
Implementation of a carbon footprint at Questel for 2019 and 2020

CSR team
…centralized and local representatives

EcoVadis evaluations
After Questel Translation (MultiLing), Questel SAS extends the scope of EcoVadis evaluation

Home office
… 2 days a week : employees’ well being & reduction of transportation use

CSR library
CSR e-learning program circulated to the entire group

Social projects
4 more projects supported (Peru, Germany, France, India)

Business continuity
… positive mindset, flexibility and adaptability during Covid 19 crisis

Grinding coffee beans machines
… are installed in Questel’s offices to reduce capsules use
2019 CSR
Key Trait
We have defined our mission and established the foundations of our CSR strategy.
Shareholders
46% of the group
owned by employees
3 learning tools
Develop the culture of knowledge sharing
4 charters
CSR, Anti-corruption, Sustainable purchasing, Ethical marketing
Silver Medal
EcoVadis: Multiling ranked Silver in September 2019
B Corporation
Discussion in progress
with B Lab Europe
1 week
… of awareness raising on disability conditions
Green goodies
… made from recycled material for Tradeshows
Representation
Employees meet quarterly with top management
Transportation
Priority to videoconferencing and local equipment rental
Satisfaction
Track customer satisfaction and feedbacks monitoring