Continuous improvement for better quality, security and positive impact

Certifications are only the tip of the iceberg

At Questel we believe that following standard and certifications guidelines are an efficient way to improve management systems and internal processes.
We cultivate a lean startup philosophy with the mindset of continuous improvement and best practices sharing.

Corporate Social Responsibility (CSR)

EcoVadis Gold Medals

CSR has become one of the standard business practices of our time and is increasingly important to a company’s competitiveness. To ensure that Questel’s best intentions become reality, the company is engaged in certification processes that meet the highest standards of social and environmental performance.

Questel SAS and Questel Translation (Multiling) earned a gold EcoVadis ranking.

Questel is also currently working toward B-Corp certification.

Information Security Management

ISO 27001 → certified in 2022

Data and technology are in our DNA.

Securing information is our responsibility. This certification demonstrates that Questel has identified its information security risks, assessed its implications, and put in place systemized controls to minimize risk exposure. By establishing and maintaining a documented system of risk management controls, data is being safeguarded and risks are being identified and mitigated.

Information Security Management

Quality Management

ISO 9001 → certified in 2015

This certification provides assurance to clients that we will consistently meet their quality requirements across the globe.

Questel want to improve customer satisfaction thanks to this guideline.

Translation Services Management

ISO 17100 → certified in 2015

Questel is a world leader in Patent translation.

Specific to translation services, these standards outline the requirements, capability, and management of core processes necessary to deliver quality translation. It includes provisions for minimum qualification standards, the availability and management of resources, and specific actions at each stage of the translation process that are crucial to high quality production.